Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 15, 2025

1. Introduction

Eboonaut ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this policy, please do not use our services.

This policy applies to all users of our website, including visitors, registered users, and customers who purchase our mobile games and trading analytics services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through third-party payment processors)
  • Account credentials and profile information
  • Communication preferences
  • Age and demographic information (when provided voluntarily)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Device identifiers
  • Pages visited and time spent on our site
  • Referring website information
  • Click patterns and user interactions

2.3 Mobile Gaming Data

For users of our mobile games, we may collect:

  • Game progress and achievements
  • In-app purchase history
  • Device performance data
  • Crash reports and error logs
  • Social features usage (if enabled)

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

  • Provide and maintain our mobile games and trading analytics services
  • Process transactions and deliver products
  • Create and manage user accounts
  • Provide customer support and respond to inquiries

3.2 Communication

  • Send important service updates and notifications
  • Respond to customer service requests
  • Send marketing communications (with your consent)
  • Provide technical support

3.3 Improvement and Analytics

  • Analyze usage patterns to improve our services
  • Develop new features and products
  • Monitor and prevent technical issues
  • Conduct research and analytics

3.4 Legal and Security

  • Comply with legal obligations
  • Protect against fraud and unauthorized use
  • Enforce our terms of service
  • Respond to legal requests and court orders

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Payment processing
  • Cloud hosting and data storage
  • Analytics and marketing services
  • Customer support platforms
  • Game development tools

4.2 Legal Requirements

We may disclose your information when we believe it's necessary to:

  • Comply with applicable laws and regulations
  • Protect our rights, property, or safety
  • Investigate potential violations of our terms
  • Respond to legal requests from authorities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

5.1 Technical Safeguards

  • SSL encryption for data transmission
  • Secure data storage with encryption at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication systems
  • Backup and disaster recovery procedures

5.2 Organizational Measures

  • Employee training on data protection and privacy
  • Limited access to personal information on a need-to-know basis
  • Confidentiality agreements with employees and contractors
  • Regular review of security policies and procedures

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any breach that may affect your personal information.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You have the right to:

  • Request access to the personal information we hold about you
  • Receive a copy of your data in a portable format
  • Review how your information is being used

6.2 Correction and Updates

You can update your personal information by:

  • Logging into your account and modifying your profile
  • Contacting our customer support team
  • Requesting corrections to inaccurate information

6.3 Deletion and Restriction

You may have the right to:

  • Request deletion of your personal information
  • Restrict or object to certain processing activities
  • Withdraw consent for processing where applicable

To exercise these rights, please contact us using the information provided in Section 10. We will respond to your request within the timeframes required by applicable law.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and analyze usage patterns:

7.1 Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality
  • Performance Cookies: Help us understand how visitors interact with our site
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements

7.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. For more detailed information about cookie management, please refer to our Cookie Policy.

7.3 Third-Party Analytics

We use third-party analytics services (such as Google Analytics) to understand how users interact with our website. These services may collect information about your visits to other websites.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws:

  • We use appropriate safeguards for international transfers
  • We rely on standard contractual clauses where required
  • We ensure adequate protection levels in destination countries
  • We obtain your consent for transfers where necessary

If you have questions about international transfers or wish to obtain more information about the safeguards we implement, please contact us using the details below.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

For users between 13 and 18 years of age, we require parental consent before collecting personal information. Parents and guardians are encouraged to monitor their children's internet usage and to help enforce this policy.

If you believe we have collected information from a child under 13, please contact us immediately so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

  • We will update the "Last updated" date at the top of this policy
  • Significant changes will be communicated via email or prominent notice on our website
  • Your continued use of our services after the changes take effect constitutes acceptance of the updated policy
  • We may require your consent for certain material changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Eboonaut Privacy Team

Address: 23 Yeouido-dong, Yeongdeungpo-gu, Seoul, 07325, South Korea

Phone: +82 2-780-5599

Email: info@eboonaut.com

Business Hours: Monday-Friday: 09:00-18:00 (KST)

For EU residents, you may also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal information in accordance with applicable law.

This Privacy Policy is effective as of January 15, 2025. By using our services, you acknowledge that you have read and understood this policy.